Support and questions
Anything about using Renvoro, plans, or your account.
- support@renvoro.app
- Response time
- Within 2 business days
Contact
A person reads every message
Renvoro is built and run by one person, so there is no ticket queue and no phone tree. Write and you will get a reply from the person who can actually change the product.
How to reach us
Three routes, depending on what you need.
Payments and invoices
Subscriptions are sold by Paddle.com Market Ltd, which is the merchant of record and handles billing, tax, and refunds.
- Paddle support
- paddle.net
- Or write to us
- support@renvoro.app
Who runs Renvoro
- Operated by
- Artur Cherneha
- Contact address
- [CONTACT ADDRESS]
- Seller of record
- Paddle.com Market Ltd
Formal requests
Two things that deserve their own address and their own promise.
Privacy and data requests
To access, correct, export, or delete your personal data, write to support@renvoro.app with "Data request" in the subject. We respond within 30 days. The full detail is in the Privacy Policy.
Reporting a security issue
If you have found a vulnerability, email support@renvoro.app with enough detail to reproduce it. Please give us a reasonable window to fix the problem before disclosing it publicly. We will confirm receipt within 3 business days.
Still deciding?
Tell us how many properties you manage and whether you charge commission. We will tell you which plan fits, or that Renvoro is not right for you.